Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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What is Spoofing? An Introduction
Learn about spoofing: types like email, IP, DNS, and GPS spoofing, how attackers exploit them, and tips to protect yourself from these cyber threats.
5 Ways AI is Helping the Public Sector Move From “Best Practice” to “Best Fit”
And how that means flexible, nuanced solutions that better protect the people we serve.
Observability with Assurance: Splunk meets ThousandEyes
Explore the synergy of Cisco ThousandEyes with Splunk Observability Cloud via OpenTelemetry, enhancing IT operations and fortifying digital resilience.
Configuration Management & Configuration Items (CI) Explained
Protect your systems and ensure stability with configuration management. Discover the benefits and implement an effective strategy for your business.
What is Continuous Improvement?
Explore continuous improvement principles, Lean techniques like Agile, Scrum, and Kanban, and how IT leaders use them to enhance value and efficiency.
IT Operations Management (ITOM): A Detailed Introduction
Learn how ITOM enhances operations, improves service delivery, and differentiates from ITSM, ITIL, and ITAM.