Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

Nominal vs. Ordinal Data: What’s The Difference?
Learn
5 Minute Read

Nominal vs. Ordinal Data: What’s The Difference?

Two common types are nominal data and ordinal data, which group information into categories based on qualitative attributes. Learn more here.
What Is Service Continuity Management?
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6 Minute Read

What Is Service Continuity Management?

Service continuity management helps your organization to respond to disruption and ensure the availability and performance of services are maintained.
Building an AI Assistant in Splunk Observability Cloud
Artificial Intelligence
12 Minute Read

Building an AI Assistant in Splunk Observability Cloud

Interact with observability data and compose workflows using natural language in Splunk Observability Cloud with AI Assistant.
What Is Vulnerability Management?
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9 Minute Read

What Is Vulnerability Management?

Read about how a strong vulnerability management program gives companies the capacity to easily detect vulnerabilities early before they become real threats.
Uncomplicate SLOs to Deliver Digitally Resilient Systems and Better Customer Experiences
Observability
4 Minute Read

Uncomplicate SLOs to Deliver Digitally Resilient Systems and Better Customer Experiences

With the launch of a built-in Service Level Objective (SLO) management experience in Splunk Observability Cloud, users get an intuitive experience for SLO creation with insight into the service's current performance.
Shadow IT & How To Manage It Today
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6 Minute Read

Shadow IT & How To Manage It Today

Shadow IT exists for a few reasons: is one side more right? Is there a middle ground? Get the full story from IT expert Joseph Nduhiu in this article.