Kushagra Sharma's Blog Posts

Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.

Data Encryption Standard: What Is DES and How Does It Work?
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5 Minute Read

Data Encryption Standard: What Is DES and How Does It Work?

Learn about the Data Encryption Standard (DES), its history, how it works, key features, limitations, and its evolution to modern encryption like AES.
Setting Up the New Microsoft Teams Add-on for Splunk
Tips & Tricks
4 Minute Read

Setting Up the New Microsoft Teams Add-on for Splunk

Explore the new Microsoft Teams Add-on for Splunk version 2.0.0—featuring simplified setup and historical call record data retrieval via Microsoft Graph API.
Business Process Automation, Explained
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10 Minute Read

Business Process Automation, Explained

Discover how business process automation (BPA) transforms operations, boosts efficiency, cuts errors, and empowers teams with smarter workflows and tools.
What Are Machine Learning Models? The Most Important ML Models to Know
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8 Minute Read

What Are Machine Learning Models? The Most Important ML Models to Know

Learn what machine learning models are, how they work, real0world applications, and tips for choosing the right model for your data-driven goals.
What is Customer Data Management? Its Importance, Challenges and Best Practices
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7 Minute Read

What is Customer Data Management? Its Importance, Challenges and Best Practices

Learn the essentials of customer data management, including its definition, importance, challenges, and best practices to improve insights.
Using ISO/IEC 27001 for Information Security Management Systems (ISMS) Excellence
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8 Minute Read

Using ISO/IEC 27001 for Information Security Management Systems (ISMS) Excellence

Is there a standard for ensuring information security? There sure is, and it’s known as ISO/IEC 27001. Get the latest & greatest information here.