Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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HIMSS25: Digital Resilience in Healthcare - What It Really Means
Splunk's Sean Price shares the biggest takeaways from HIMSS25, and how Cisco and Splunk can help healthcare organizations move forward with confidence, security, and resilience.
Revolutionize Product Development with Feedback-Driven Customer Advisory Boards
Transform Customer Advisory Boards (CABs) into feedback-driven innovation hubs to propel your product development and business growth.
(Re-)Building Trust When Security Incidents Occur
How incidents can strengthen relationships and increase resilience
What Is Customer Analytics?
Learn how to analyze customer data, improve engagement, boost sales, and gain a competitive edge.
Machine Customers: A Complete Introduction
Machine customers are AI-powered software programs and smart devices that engage in transactions without human intervention. Read on to learn more.
Tiered Observability: How To Prioritize and Mature Observability Investments
Tiered observability ensures that your most critical applications receive the depth of monitoring, alerting, and response they require. Learn more here.